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  • Legal IT Roundtable – A Consultant’s Perspective

    August 2015

    I read a very good article this week in Law Gazette. Journalist Joanna Goodman reported on the Law Gazette’s recent Legal IT Roundtable. There didn’t appear to be representation or comment in the article from a technology consultant, so as a provider into the legal sector I wanted to fill the gap and provide that viewpoint. Goodman’s article is wide-ranging, covering: matter management, cloud services, business continuity, and innovation and agility. The audience was a good spread from small to large firms. I’ve provided extracts from the article below and provided responses (although I highly recommend your read the original article too). Feel free to provide your own views in the comments section below the article. General Views on Technology Value Some early comments in the article say: While for some smaller and niche firms IT has levelled the playing field, helping them grow their businesses and extend their market reach,…

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  • 5 critical things you must do to make CRM effective in your business

    August 2015

    Reading time: 7 minutes CRM – Customer Relationship Management – you know what it is right? But why do you need a CRM? Do professional services firms typically use CRM, and if they do, is it better to have a sector specific CRM, or will any old CRM do? Should you use a cloud-based CRM, or have an on-premise one? Regardless of how it’s delivered, what if you need to change your CRM – how do you go about doing that? To get answers to these questions, and more, I spoke with Don Wiid of Contact Edge CRM. Don is an expert in Customer Relationship Management, better known as CRM. He has spent over 10 years working with CRM systems, and has written add-on programmes that have sold around the world.  His expertise as a business analyst and software developer has seen Don design and implement CRM strategies that have…

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  • Are Lawyers Afraid of Technology?

    February 2015

    Reading time: 3 minutes Calls for the government to implement a system of on-line dispute resolution surfaced this week. The concept is for ‘facilitators’ to work with litigants to prevent disputes going any further, with judges ruling on-line for cases that cannot be settled. The aim is to reduce litigation costs for low value claims. Of interest was not so much the article itself (posted on the Law Gazette – ‘Online courts will cut need for lawyers – IT guru), but the negative responses it received. Granted, this was not helped by the title of the article, and the term ‘guru’ hints at a certain arrogance. However, comments after the article included: “Why does every technological advancement have to ELIMINATE solicitors? Can’t it just make our jobs and the process easier?” “With the increase in automation and AI only some 10 years away, who will be litigating? Having a job will…

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  • What should you study – Prince2, Agile, or ITIL?

    January 2015

    Reading time: 9 minutes “As an IT Manager, with years of experience without certifications, I have been asking myself which qualification would be of most benefit to me – Prince2 or ITIL?” I recently responded to this question which was posted on LinkedIn. This article expands upon the answer I gave on LinkedIn, providing analysis on current trends, and opinions to take into account when assessing your certification needs, and those of your team. Some of the answers may surprise you! Declaration Before we dive into the article I need to make a declaration: I am an avid believer in life-long learning.  In line with this belief I have a number of certifications including Prince2 Practitioner, Agile PM Practitioner, ITIL, Certificate in Management, and a number of other certs going back to NT4 MCSE, and even Network+. So it could be said that I have a bias towards certification. But that’s…

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  • Camford becomes accredited provider on Growth Vouchers scheme

    November 2014

    Reading time: <1 minute Are you seeking professional advice to help grow your business, but worry about the cost? As an accredited Adviser for the Growth Vouchers programme we can help you take your business to the next level! If you run a small business and are looking for professional advice in making the most of digital technology to rapidly grow your business, the Growth Vouchers programme could help by giving you up to £2,000 to cover half the cost. Find out how you can get access to expert knowledge from an accredited adviser like us through the Growth Vouchers programme by visiting https://www.gov.uk/apply-growth-vouchers. See the examples below of business owners who have taken advantage of professional advice and seen the benefits: Marcus Whittington doubled his profits with the support from Growth Vouchers Derbyshire-based catering company Saffron Catering used Adviser knowledge to expand their business We’ve already helped make our…

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  • Can you build a winning team without creating a sense of purpose?

    August 2014

    We’ve been working with a client recently to review one of their IT teams, and to help design an organisational structure that ensures success. One of the main challenges has been the importance that the client attributes to the team’s organisational structure. There is a strong view within the client that the best way to make a successful team is to come up with a winning structure first. That’s a bit like saying, “Get me the best sports team”, without identifying which sport you’re playing! Not only do we need to determine the game, but also the rules. If we want to play Rugby, is it the RFL or the RFU? And what’s our vision? Do we want to win the Challenge Cup, or can we only afford players that might mean we set our sights somewhat lower? Diving headlong into an org chart is a common mistake. This may…

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